< 立即加入 ! 全職新人獎金 $6,000 >
Your role
- Handle customer enquiries or complaints through hotline and offer one-stop resolution
- Handle customer dispute cases with care and professionalism and escalate to supervisor when needed
- Maintain and develop good relationships with customers
- Follow procedures and workflows to comply with internal guidelines and regulatory requirements
- Proactively learn and grasp latest knowledge concerned to facilitate proper discharge of daily duties
To succeed in this role
- HKCEE/ HKDSE graduate or above
- Customer oriented, excellent communication and interpersonal skills
- Able to communicate effectively in Cantonese and English
- Knowledge on common PC software applications would be an advantage
- Able to work shift duty
- Working Location: Tuen Mun
*$6000新人獎金 "受有關條款約束"
有意應徵者可透過以下途徑遞交職位申請:
1. Whatsapp 6392 5242預約面試
2. 電郵履歷表至career-cso@pccw.com
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement ( www.hkt.com/privacy-statement ), a copy of which will be provided immediately upon request.
工作類型: 全職, 兼職
薪酬： 每月 $15,000.00 起
福利：
- 員工購物優惠
- 在職專業培訓
- 彈性上班時間
- 晉升機會
- 有薪年假
- 有薪病假
- 醫療保險
