FTLife Insurance Company Limited ranks one of the largest life insurance companies in Hong Kong. We offer the Hong Kong market a diversity of financial protection products and wealth management services. Driven by an ambition to achieve and excel by nurturing lasting relationships, we are committed to becoming a leading financial services provider in Hong Kong.
We offer exciting and challenging career opportunities, we would like to invite you to join our talent pool in corporate office.
Handle enquiries and complaints, including calls and emails from Agency and Brokers channels in aspect of Customer Campaign and Promotion host by the company or co-host with the New World Group
Provide accurate information to the inquirers
Follow up or refer enquires to relevant parties
Handle the service bookings
Create and maintain reports about enquiries
Keep management informed on issues and problems
Provide other administrative duties as assigned by supervisors
Requirements:
F.5 or above
Preferably 1 year of customer services experience
Good telephone manner and customer service skills
Detail oriented and good communication skills
Good command of written and spoken Chinese, English and Mandarin
Able to work under pressure and meet expectation
Write to us with your resume, expected salary and contact phone numbers to: Human Resources Department, FTLife Insurance Company Limited, 15/F NEO, 123 Hoi Bun Road, Kwun Tong, Kowloon or fax to 2836-5365 or click Apply Now.
Please visit our Website atwww.ftlife.com.hk for Company information.
Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed within 2 years after completion of the recruitment exercise. (Only short-listed candidates will be notified)
Full-time,Contract
