Do you have a passion for creating a sense of community and making people feel welcome? Do you have a knack for event planning and a talent for managing digital platforms? Then we have the perfect job for you!
If you have experience in hospitality or residential environments and are looking for your next big challenge, we present an exciting opportunity with great benefits as our Resident Ambassador!
As our Resident Ambassador, you will be responsible for:
- Warmly welcoming new residents to the community and making them feel at home right away by familiarising them with our property, amenities and services.
- Planning and developing events and activities like social gatherings, sports competitions and recreational programmes, as well as creating volunteering opportunities to unite residents in supporting worthy causes.
- Managing and monitoring the digital customer service platform.
- Acting as a liaison between residents and the estate management team to address any concerns or issues that arise.
- Helping attract potential residents by input and involvement in promotional events.
- Establishing good relationships with residents and responding effectively to their requests and expectations.
- Being creative!
In addition to the satisfaction of creating a warm and welcoming community, we also offer great benefits:
- Annual discretionary bonus
- Staff leisure accommodation at The Peninsula Hotels
- 17 days leave on public holidays
- 20 days annual leave
- 3 days paid carers’ leave
- Comprehensive family medical plan (including dependents)
- Dental plan
- ORSO scheme or MPF scheme
- Free duty meals
- Free shuttle bus between work and Central or Ocean Park MTR Station
- Education subsidies
To be considered for this role, you must have:
- A degree holder in Property, Housing Management, Hospitality Management or related discipline.
- Minimum eight years’ experience in a hospitality or residential environment with at least three years in a similar capacity.
- Excellent interpersonal and supervisory skills.
- Strong problem-solving aptitude.
- Poised and professional manner towards stakeholders with ability to influence internal and external parties.
- Independent, proactive and customer-oriented approach with a positive mindset.
- Creative flair.
If you're excited about the prospect of being our Resident Ambassador and ready to take on a new challenge, we want to hear from you. Apply Now and let's work together to create a fun and welcoming community for our residents!
About The Repulse Bay
The Repulse Bay first opened its doors on New Year’s Day 1920 and quickly became the location for Hong Kong’s high society. Today, The Repulse Bay’s residential complex offers luxury apartments as well as state-of-the-art recreation facilities with two award-winning restaurants against a breath-taking view of the sea. Our shopping arcade features a broad range of boutiques and lifestyle facilities to satisfy the most discerning shoppers.
